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AI receptionist for UK plumbers

Never miss a leak call again.

The only AI receptionist that sounds British and books like a real one.

Built for UK sole-trader plumbers and 2-3 person teams. Calltura handles the call while you're under a sink — qualifies severity, gets the address, books you in, and only calls you for genuine emergencies.

Gas Safe awareGDPR compliantUK-hostedICO registered
Answered by Calltura
Mrs Ali — leak
incoming · booked
Real call scenarios

Calls Calltura handles for plumbing every day.

Scenario 01

Burst pipe at 2am

Calltura asks where the water is coming from, whether it's been shut off at the stopcock, and triages it as P1 — texts you within 60 seconds.

Scenario 02

Blocked drain quote

Captures postcode, drain type (sink / toilet / external), severity, and books a slot. Honours your area patch and pricing rules.

Scenario 03

Bathroom refit enquiry

Treats as quote not booking — captures scope, budget hint, takes photos via WhatsApp, schedules a survey visit.

Trade-specific

What Calltura does specifically for plumbing.

Generic AI receptionists answer the phone. Calltura answers it the way a plumbing business needs.

01
Emergency vs. routine triage
02
Postcode-based pricing rules
03
CIPHE / TrustATrader ready
04
WhatsApp photo intake for leak diagnostics
05
Stopcock and isolation guidance pre-booking
This week● Synced · Cal.com
Mon 9:00Consultation · J. Rivera
Thu 14:00Service call · new customerBy Calltura
Fri 10:00Follow-up · M. Chen
Books itself

Straight into your calendar. No double-bookings.

Calltura checks live Cal.com availability before offering a time, books the slot, and sends the confirmation — then syncs so your calendar is always the source of truth.

  • Real-time Cal.com availability, no overlaps
  • SMS + email confirmations and reminders
  • Reschedules and cancellations handled
Everything it does

One receptionist. The whole front desk.

Natural conversation

Understands intent, handles follow-ups, and never reads from a robotic script.

Cal.com booking

Checks live availability, books appointments live, syncs both ways instantly.

Team + specialty routing

Warm-transfers to the right engineer or takes a message. P1/P2/P3 severity.

Spam & robocall screening

Filters spam so only real customers reach your team.

Voicemail fallback

If a slot isn't available, takes a message and WhatsApps your team.

UK-first, GDPR-native

Hosted UK/EU, no US data transfer, ICO-registered.

Enterprise-grade security

Your calls and customer data, fully protected.

Every call is encrypted in transit and at rest. Calltura is built for UK regulated trades — with UK/EU-only data residency.

GDPR compliant
ICO registered
UK/EU-only data residency
AES-256 encryption
Pricing

Plans that pay for themselves.

Starter

Solo trade or single-location clinic.

£66/ mo
billed annually · 2 months free · £0.30 / min overage
Book a demo
150 minutes / month includedSpam call screening + WhatsApp summaryCal.com booking sync1 agent voice, 1 phone lineSingle contact for escalations
Most popular

Pro

Small team (2-5 engineers).

£124/ mo
billed annually · 2 months free · £0.30 / min overage
Book a demo
500 minutes / month includedTeam roster + specialty routing (up to 5)P1 / P2 / P3 severity-based escalationJoblogic / Commusoft / Powered Now syncCP12 + service reminder automation

Business

Multi-site, multi-trade businesses.

£249/ mo
billed annually · 2 months free · £0.30 / min overage
Talk to sales
1,500 minutes / month includedTeam roster up to 25 + on-call routingCustom-trained voice (Phase C)Priority support (Daniyal, direct)Quarterly business review
Popular bundles
Trade Essentials
Starter + SMS (small) + WhatsApp escalation
£124 / month
Clinic Compliance
Pro + Dedicated Infrastructure + SMS (medium)
£288 / month
Multi-Site Pro
Business + Dedicated Infra + SMS (large) + Priority Support
£572 / month

Questions from plumbing businesses.

Can it handle 'I've got water coming through my ceiling' panic calls?+

Yes. P1 keywords (leak, flood, water, burst, ceiling) trigger immediate triage. Calltura gets the stopcock status, asks you to confirm via WhatsApp within 60 seconds, and books you in if you accept.

Will it quote bathroom installs without me?+

No. Quote requests over a threshold you set (e.g. £500) are flagged 'engineer-only'. Calltura captures scope, photos, budget hint, and books a survey visit instead of quoting blind.

Does it integrate with Powered Now / Joblogic for plumbing diaries?+

Yes — native integration with Powered Now, Joblogic, Commusoft, ServiceM8, Simpro, plus Google and Outlook.

Ready when you are

Stop missing plumbing callouts.

Book a 15-minute demo and hear how Calltura handles plumbing calls in your voice, with your Cal.com, and your team's routing.