Never miss a boiler call again.
The only AI receptionist that sounds British and books like a real one.
Built for UK heating engineers and small heating firms. Triages Worcester / Vaillant / Baxi / Viessmann calls by model, asks the right diagnostic questions first, and books the right slot for the right job.
Calls Calltura handles for heating every day.
No heat at 11pm in December
Calltura asks the boiler brand, model, error code on the display, last service date. Triages as P1, WhatsApps you the diagnostic in under 60 seconds.
Annual service booking
Captures address, boiler brand/model, last service date, manufacturer warranty status. Books straight to your diary.
Power flush quote
Asks number of radiators, system age, central heating symptoms. Gives a £ range based on your published price ladder, books a survey if needed.
What Calltura does specifically for heating.
Generic AI receptionists answer the phone. Calltura answers it the way a heating business needs.
Straight into your calendar. No double-bookings.
Calltura checks live Cal.com availability before offering a time, books the slot, and sends the confirmation — then syncs so your calendar is always the source of truth.
- ✓Real-time Cal.com availability, no overlaps
- ✓SMS + email confirmations and reminders
- ✓Reschedules and cancellations handled
One receptionist. The whole front desk.
Natural conversation
Understands intent, handles follow-ups, and never reads from a robotic script.
Cal.com booking
Checks live availability, books appointments live, syncs both ways instantly.
Team + specialty routing
Warm-transfers to the right engineer or takes a message. P1/P2/P3 severity.
Spam & robocall screening
Filters spam so only real customers reach your team.
Voicemail fallback
If a slot isn't available, takes a message and WhatsApps your team.
UK-first, GDPR-native
Hosted UK/EU, no US data transfer, ICO-registered.
Your calls and customer data, fully protected.
Every call is encrypted in transit and at rest. Calltura is built for UK regulated trades — with UK/EU-only data residency.
Plans that pay for themselves.
Starter
Solo trade or single-location clinic.
Pro
Small team (2-5 engineers).
Business
Multi-site, multi-trade businesses.
Questions from heating businesses.
Does it know the difference between a combi and a system boiler?+
Yes. Calltura is trained on UK boiler taxonomy — combi, system, regular (heat-only), back-boiler. It asks the right diagnostic questions per type.
Can it recognise F-codes (F1, F22, F75, etc.)?+
Yes — major Worcester, Vaillant, Baxi, Viessmann F/E codes. It can pre-diagnose common faults (low pressure, pump fault, frozen condensate) before you arrive.
What about warranty work — will it route to the right installer?+
If a caller mentions a Worcester Bosch Accredited / Vaillant Advance install, Calltura captures install date and warranty status before booking. It won't promise warranty work outside the original installer's scope.
Stop missing heating callouts.
Book a 15-minute demo and hear how Calltura handles heating calls in your voice, with your Cal.com, and your team's routing.