Never miss a boiler call again.
Built for UK heating engineers and small heating firms. Triages Worcester / Vaillant / Baxi / Viessmann calls by model, asks the right diagnostic questions first, and books the right slot for the right job.
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Calls Calltura handles for heating every day.
Three real-world scenarios from the heating industry. Every demo is trained on the language, fault codes, and pricing logic of your trade.
No heat at 11pm in December
Calltura asks the boiler brand, model, error code on the display, last service date. Triages as P1, WhatsApps you the diagnostic in under 60 seconds.
Annual service booking
Captures address, boiler brand/model, last service date, manufacturer warranty status. Books straight to your diary.
Power flush quote
Asks number of radiators, system age, central heating symptoms. Gives a £ range based on your published price ladder, books a survey if needed.
What Calltura does specifically for heating.
Generic AI receptionists answer the phone. Calltura answers it the way a heating business needs.
Trade-trained, UK-native, never on holiday.
Sounds like the engineer you'd want on the phone — calm, polite, knows the lingo.
Calltura is trained on UK heating engineer transcripts. It says “right” and “no worries” and “Friday morning sound alright?” instead of US sales-speak. It knows what a combi is. It knows a CP12 is annual and statutory.
WhatsApp-first follow-up
UK trades run on WhatsApp. Booking confirmations, P1 alerts, follow-ups — all via WhatsApp, not SMS.
Diary sync, no double-book
Google, Outlook, Joblogic, Commusoft, Powered Now, ServiceM8, Simpro. Honours your existing slots.
P1 emergency triage
Detects "no heat", "gas leak", "burst pipe" keywords and pages you in under 60 seconds.
CP12 + service reminders
Auto-reminders to landlords for gas safety certificates and customers for annual servicing.
Honest by default
If a caller asks "is this AI?" — Calltura says yes. No deepfake-voice trickery. No pretending.
UK accents handled
Geordie, Scouse, Glaswegian, West Country, Brummie. Asks politely to repeat if needed.
We're not a faceless SaaS.
Calltura is built by Anas Aqeel (engineering) and Daniyal (sales) — a two-person team that picks up the phone, replies to your WhatsApp, and ships features when you ask for them. No call-center upsells, no enterprise lock-in, no contracts.
Read our story →“I'm on the tools all day. Used to get home and have 12 missed calls. Now my diary is just full when I open it. Best thing I've added to the business in ten years.”
Less than a single boiler service.
£ pricing. No contracts. Cancel anytime. VAT included. Per-minute overage published openly — no surprise bills.
Sole Trader
For the single-engineer business.
- ✓200 minutes / month included
- ✓WhatsApp + SMS follow-up
- ✓Google / Outlook calendar sync
- ✓1 agent voice, 1 phone line
Pro
For 2-engineer trade businesses.
- ✓600 minutes / month included
- ✓P1 emergency keyword triage
- ✓Joblogic / Commusoft / Powered Now sync
- ✓Multi-line, 2 engineer routing
- ✓CP12 + service reminder automation
Multi-Engineer
For 3-6 engineer firms.
- ✓1,500 minutes / month included
- ✓Multi-engineer dispatch routing
- ✓Custom voice cloning
- ✓Priority support (Daniyal, direct)
- ✓Quarterly business review
Questions UK engineers actually ask us.
Does it know the difference between a combi and a system boiler?+
Yes. Calltura is trained on UK boiler taxonomy — combi, system, regular (heat-only), back-boiler. It asks the right diagnostic questions per type.
Can it recognise F-codes (F1, F22, F75, etc.)?+
Yes — major Worcester, Vaillant, Baxi, Viessmann F/E codes. It can pre-diagnose common faults (low pressure, pump fault, frozen condensate) before you arrive.
What about warranty work — will it route to the right installer?+
If a caller mentions a Worcester Bosch Accredited / Vaillant Advance install, Calltura captures install date and warranty status before booking. It won't promise warranty work outside the original installer's scope.
Stop missing callouts.
Call our agent and ask it about a heating scenario from your day. Hear how it would handle it, then start your free trial.